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.2);border-radius:var(--radius-full);font-size:var(--text-xs);font-weight:500;color:var(--color-primary);margin-bottom:var(--spacing-lg)}.faq-hero__badge::before{content:'';width:6px;height:6px;background:var(--color-primary);border-radius:50%;animation:faqBlink 2s ease-in-out infinite}@keyframes faqBlink{0%,100%{opacity:1}50%{opacity:.3}}.faq-hero__title{font-size:var(--text-4xl);font-weight:700;font-family:var(--font-display);color:var(--color-gray-900);line-height:1.15;margin-bottom:var(--spacing-md)}.faq-hero__title span{position:relative;color:var(--color-primary)}.faq-hero__title span::after{content:'';position:absolute;bottom:4px;left:0;right:0;height:10px;background:linear-gradient(90deg,#fbbf24 0%,#f59e0b 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var(--spacing-lg);border-radius:var(--radius-full);font-size:var(--text-sm);font-weight:500;color:var(--color-gray-600);background:var(--color-white);border:1px solid var(--color-gray-200);cursor:pointer;transition:all var(--transition-fast)}.faq-tabs__btn:hover{background:var(--color-gray-100);color:var(--color-gray-800);border-color:var(--color-gray-300)}.faq-tabs__btn.is-active{background:var(--color-primary);color:var(--color-white);border-color:var(--color-primary)}.faq-tabs__btn i{font-size:var(--text-base)}.faq-layout{display:grid;grid-template-columns:1fr 360px;gap:var(--spacing-2xl);align-items:start}.faq-main{min-width:0}.faq-category{display:none;margin-bottom:var(--spacing-xl)}.faq-category.is-visible{display:block}.faq-category__head{display:flex;align-items:center;gap:var(--spacing-md);margin-bottom:var(--spacing-lg)}.faq-category__icon{width:48px;height:48px;background:var(--color-primary);color:var(--color-white);border-radius:var(--radius-lg);display:flex;align-items:center;justify-content:center;font-size:1.3rem;flex-shrink:0}.faq-category__title{font-size:var(--text-lg);font-weight:700;color:var(--color-gray-900);margin:0;line-height:1.3}.faq-category__desc{font-size:var(--text-sm);color:var(--color-gray-500);margin:2px 0 0}.faq-list{display:flex;flex-direction:column;gap:var(--spacing-sm)}.faq-item{background:var(--color-white);border:1px solid var(--color-gray-200);border-radius:var(--radius-lg);transition:all 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.faq-item__toggle{transform:rotate(45deg);color:var(--color-primary)}.faq-item__a{max-height:0;overflow:hidden;transition:max-height 0.35s ease}.faq-item__a.is-open{max-height:400px}.faq-item__a-inner{padding:0 var(--spacing-lg) var(--spacing-lg);padding-left:calc(var(--spacing-lg) + 22px + var(--spacing-md))}.faq-item__a-inner p{color:var(--color-gray-600);font-size:var(--text-sm);line-height:1.7;margin:0}.faq-empty{text-align:center;padding:var(--spacing-3xl) var(--spacing-xl);background:var(--color-white);border-radius:var(--radius-xl);box-shadow:var(--shadow-sm)}.faq-empty i{font-size:3rem;color:var(--color-gray-300);display:block;margin-bottom:var(--spacing-md)}.faq-empty h3{font-size:var(--text-lg);color:var(--color-gray-800);margin:0 0 var(--spacing-xs)}.faq-empty p{color:var(--color-gray-500);font-size:var(--text-sm);margin:0}.faq-sidebar{display:flex;flex-direction:column;gap:var(--spacing-lg);position:sticky;top:90px}.faq-chat{border-radius:var(--radius-xl);background:var(--color-white);display:flex;flex-direction:column;height:480px;overflow:hidden;box-shadow:var(--shadow-lg);border:1px solid var(--color-gray-200)}.faq-chat__header{display:flex;align-items:center;justify-content:space-between;padding:var(--spacing-md) var(--spacing-lg);background:linear-gradient(135deg,var(--color-primary) 0%,var(--color-primary-dark) 100%);color:var(--color-white);flex-shrink:0}.faq-chat__header-info{display:flex;align-items:center;gap:var(--spacing-sm)}.faq-chat__avatar{width:36px;height:36px;border-radius:var(--radius-lg);background:rgb(255 255 255 / 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var(--spacing-md);font-size:1.3rem}.faq-cta__title{font-size:var(--text-base);font-weight:700;margin:0 0 var(--spacing-xs)}.faq-cta__text{font-size:var(--text-sm);opacity:.85;line-height:1.5;margin:0 0 var(--spacing-md)}.faq-cta__btn{display:inline-flex;align-items:center;gap:var(--spacing-sm);padding:var(--spacing-sm) var(--spacing-lg);background:var(--color-white);color:var(--color-primary);border-radius:var(--radius-lg);font-size:var(--text-sm);font-weight:500;text-decoration:none;transition:all var(--transition-fast)}.faq-cta__btn:hover{background:var(--color-gray-100);transform:translateY(-2px);box-shadow:0 4px 12px rgb(0 0 0 / .15)}.faq-fab{display:none;position:fixed;bottom:var(--spacing-lg);right:var(--spacing-lg);width:56px;height:56px;border-radius:50%;background:linear-gradient(135deg,var(--color-primary) 0%,var(--color-primary-dark) 100%);color:var(--color-white);border:none;cursor:pointer;font-size:1.3rem;z-index:100;align-items:center;justify-content:center;box-shadow:0 4px 20px rgb(37 99 235 / .35);transition:transform var(--transition-fast)}.faq-fab:hover{transform:scale(1.08)}.faq-fab__pulse{position:absolute;inset:-4px;border-radius:50%;border:2px solid var(--color-primary-light);animation:faqPulse 2s ease-out infinite;pointer-events:none}@keyframes faqPulse{0%{transform:scale(1);opacity:.6}100%{transform:scale(1.5);opacity:0}}@media (max-width:1024px){.faq-layout{grid-template-columns:1fr}.faq-sidebar{position:static}.faq-chat{position:fixed;bottom:0;right:0;left:0;top:auto;width:100%;height:70vh;border-radius:var(--radius-xl) var(--radius-xl) 0 0;z-index:200;transform:translateY(100%);transition:transform 0.3s ease;box-shadow:0 -4px 30px rgb(0 0 0 / .15)}.faq-chat.is-open{transform:translateY(0)}.faq-fab{display:flex}.faq-chat__close i::before{content:"\F62A"}}@media (max-width:768px){.faq-hero{padding:var(--spacing-2xl) 0}.faq-hero__inner{grid-template-columns:1fr;gap:var(--spacing-xl)}.faq-hero__aside{justify-content:flex-start}.faq-hero__title{font-size:var(--text-3xl)}.faq-tabs{overflow-x:auto;flex-wrap:nowrap;gap:var(--spacing-xs);padding-bottom:var(--spacing-xs);scrollbar-width:none}.faq-tabs::-webkit-scrollbar{display:none}.faq-tabs__btn{white-space:nowrap;flex-shrink:0}.faq-tabs__btn span{display:none}}@media (max-width:480px){.faq-hero__stats{gap:var(--spacing-xl)}.faq-hero__stat-value{font-size:var(--text-2xl)}.faq-item__q{padding:var(--spacing-sm) var(--spacing-md);font-size:var(--text-xs)}.faq-item__a-inner{padding-left:calc(var(--spacing-md) + 22px + var(--spacing-sm));padding-right:var(--spacing-md);padding-bottom:var(--spacing-md)}.faq-item__a-inner p{font-size:var(--text-xs)}.faq-category__icon{width:40px;height:40px;font-size:1.1rem}.faq-chat{height:80vh}}